Refund policy

If you receive a wrong, defective, or damaged product, you may request a return or refund within 3 days of receiving your order.

To be eligible, the item must be unused, in its original condition, and returned with its original packaging.

Returns or refund requests made after 3 days of delivery will not be accepted.

Once your return request is approved and the product is received and inspected, the return and refund process will be completed within 11 business days. Refunds will be issued using the original payment method where applicable.

Items that are damaged due to misuse, normal wear and tear, or customer handling are not eligible for a return or refund. Sale items, gift cards, personalized products, and hygiene-related products are also non-returnable unless they arrive damaged or incorrect.